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My husband purchased the mattresses which worked fine for maybe 2/3 nights. Then the motor wouldn't inflate (built in motor burned out).

We were annoyed but decided to give the company the benefit of the doubt and mailed back the logo and paid extra for receipt signature. When it did finally arrive (2weeks later). It last one night before the same issue. This company suggested purchasing a pump and also pointed out at this point our warranty had expired.

(Surprise!). We are currently still waiting for a supervisor to call us back (2weeks waiting) to have a (free) returned label can be sent to us or a free pump since this is poor costumer service.

As you all must know these mattresses are not cheap (King) and although we know it wouldn't last forever we definitely thought it would last longer than 2days.

Product or Service Mentioned: Airbed.

Reason of review: Damaged or defective.

Company wrote 0 public responses to the review from May 24, 2016.
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